Who We Are
Celebrating Our History and Focusing on the Future
This is Our StoryThe story of American Graphix Solutions is the story of an American small business growing alongside our local community and our nation. It’s also the story of innovation and a company adapting to changes in technology in order to stay relevant and meet the growing demands of a diverse range of customers.
Originally founded in Orlando in 1973 by Eugene V. Coons, American Graphix Solutions began as “Gene’s Blueprint Service” on South Orange Avenue in Orlando. From these humble beginnings as a business designed to meet the needs of architects and contractors across the growing Central Florida region, the company began to grow.
Three years after opening its doors, the company was already expanding, taking on new partner Robert “Bob” Smith and David Moore, the company moved to a bigger location in Winter Park. Now providing additional services the company changed its name to American Blueprinting & Supply.
In the late 1970s, the business was incorporated as Bob who eventually bought out his other partners purchased the rest of the business, becoming the sole owner of the company. Throughout the 80’s American Blueprinting & Supply Inc. expanded its services even more, integrating new technologies, printing techniques and more custom services into its business model.
To accurately reflect the business at the time, the company updated its name to become American Reprographics. Throughout the 1990s, American Reprographics focused on implementing and perfecting the latest advancements in color printing and diversifying its portfolio of services. In 1998 the company now owned by Bob moved into a large warehouse facility located in the heart of old Winter Park at 750 Clay Street, it is the location the company still resides at today.
The business has remained within the Smith family ever since. In 2010, owner Troy Smith passed away leaving ownership to his wife Tammy Smith. Today, known as American Graphix Solutions, the company provides a diverse range of printing, design and fulfillment services that represent the latest in printing technology and marketing solutions.
“Working side-by-side with my late husband these past 10.5 years has given me insight into the world of digital printing and it’s my hope to continue in the family tradition of providing our customers with quality products, dependability and service at a competitive price. We have an established client base that depends on our company to fill their reproduction needs. We are constantly seeking and developing new business to promote the increased growth and success of American Graphix Solutions.”– Tammy Smith
American Graphix Solutions creates legendary customer satisfaction by showing our customers that we care by delivering a quality product and keeping our commitments. Our vision is providing strategic print solutions which help make a difference in the way people do business.
President & CEO
Tammy has spent the last 14 years in and around print as well as providing the business with the means necessary to enhance their core services with a new digital storefront with continued expansion into wide format and the digital market. Looking to the future, we plan to further our reach and provide new media solutions to our customers and clients.
Vice President & COO
Customer Focused Results drives every facet of what Nick does. He was taught by the company’s founder and leadership that Service is the expectation of many but it is practiced by very few. That knowledge coupled with a passion to over-deliver is what drives him and the company towards Legendary Customer Satisfaction.
Since 2000 Sophia has constantly shown her willingness to do whatever it takes to get the job done. Occasionally you’ll find her helping out in the early morning hours in our dispatch department, however her stomping ground is Accounting, Accounts Receivable and collections. A true Orlando native, she attends Rollins College where she will earn her B.A. in Economics and Business Management.
Production & Creative
An 18 year graphic & website design veteran, Angel advanced into a leadership role as our Production Coordinator. “I’m a stickler for perfection. When I design or direct a design I expect nothing less than the best, so this role fits me perfectly.”
Customer Service Manager
Highly skilled in Customer Service Training Connie has a history of leadership and management. She fosters a work environment where all CSR’s are empowered, engaged and she continues the company directive of promoting a positive work atmosphere.
Plan Printing Manager
Jon loves the challenges of managing his department; they motivate him as he strives for excellence. The longest tenured employee, Jon has become more than a member of management; his knowledge of the company and its proven methods of success are invaluable training tools.
17 years of customer service experience with 5 years of dispatch experience as well. He strongly believes that exceptional customer service is what makes or breaks a company and he is dedicated to making your AGS experience a pleasant and memorable one.
His 20+ years of industry experience and dedication to the spirit of what American Graphix Solutions represents, has earned him an unparalled reputation of Trust, Honesty and Integrity. He upholds the values of the company founder and is a consummate professional and business adviser.
Elaine knows all facets of the company from the front counter customer service department to the sales department as an inside sales coordinator. She makes sure the job gets done correctly and on time to help the client reach their goals and objectives for their business.
With over 25 years of professional Sales & Marketing experience Conrad has consistently presented himself as a difference maker for companies in the North and South East. Conrad’s representative market approach remains targeted, consultative and process-driven, all with the intent of providing “win-win” outcomes and projected long-term partnerships.
Patricia is the newest member of our sales team, though not new to the company. She transitioned from her position at the AGS front counter to the Sales Department after working with us for a year and a half. Her ability to listen and her excellent communication skills drive her to to provide Legendary Customer Satisfaction to our customers/clients.
Our Happy Customers
"Our landscape design business has been using American Graphix Solutions for almost 30 years including: plan reproduction, color scanning, digital printing, and bulk copying. Their staff is very knowledgeable and friendly and they are fast! Often we use their delivery and online services to save us time and money. Best of all they are a family-owned business and treat us like good friends."
"As the owner of a civil engineering firm here in the Orlando area, we count on our reprographic company to provide prompt service to meet our client’s deadlines. We have been working with American Graphic Solutions since we opened our doors and have always found them to be accurate and prompt. I would recommend them to anyone for their reprographic and/or graphics needs."
"As the CEO and President (15 years) of a non-profit, global training organization that relies heavily on outsourcing production of training manuals, signage etc., I have never worked with a business that provides such remarkable, high quality work as American Graphix Solutions. Their ability to provide quick turn around projects, even at the last minute, is unparalleled. The AGS staff is always warm, personable, professional, and a true pleasure to work with. I could not more highly recommend AGS."
"It is my pleasure to recommend American Graphix Solutions for your outsourced graphics and print production needs. AGS is one of our vendors that I trust to deliver excellent service and quality product. We enlist AGS in the completion of one of our most critical projects of the year: Our CAFR or Comprehensive Annual Financial Report. The CAFR is a complex project with a lot of moving parts. AGS comes through every time! In addition to the CAFR, AGS assists us with several other projects throughout the year that our small shop does not have the capability for. I Trust American Graphix Solutions to deliver excellence in service. I would highly recommend them!"